FAQ | CJade Online

What size Neoprene Boot does my horse need?

Please refer to the measurement chart for detailed information.
How much is postage?
Postage is capped at $14.95 for bulky orders. Orders over $200 receive free postage.

I have missed a sale, can I still get the special?
Unfortunately sales are run for a limited time only and extensions cannot be made for individuals who miss the time frame. I do my best to promote widely so everyone receives information in a timely manner.

How do I get sale information?
If you follow the Facebook page, Instagram or subscribe to the website you will receive notifications on all specials and sales.
When will items be restocked?
Announcements are made when stock is incoming so be sure to subscribe to one of our media channels (Facebook, Instagram or email) to be kept up to date.
Can I use two discount codes in one order?
Only one discount code can be used per order.
Can I use two gift vouchers together in one order?
Only one gift voucher can be used at a time, therefore one per order.
This is due to the website accepting only code per transaction.